Your health records, at your request.

Surely is a secure way to ask your doctor or general practice for a copy of your own health records and decide for yourself what happens to them next.

Designed to meet the HIPC 2020Encrypted in transit and at rest
Zero cost to patientsDeleted on a set schedule
A person reviewing their health snapshot report in the Surely app

You probably need a copy of your health records.

Maybe for an insurance application, or for any number of other reasons. Whatever the reason, requesting your own health records is your right. Surely gives you a secure, efficient way to do it.

Surely acts on your behalf.

From your request to the delivered records, Surely handles each step so you don't have to chase anyone.

You request your records

Exercising your right under Health Information Privacy Code 2020 Rule 6, you ask (through Surely) for a copy of your own health records.

You confirm your consent

Sign a digital authorisation and choose how it's handled.

Surely retrieves your records

Surely connects securely to your GP's system to retrieve the information.

You decide what happens next

Review your records yourself, and/or share them with someone else.

What happens to your information

EncryptedIn transit and in storage while processed.
DeletedFrom our live systems automatically, on a set schedule, after your request is complete.
RestrictedOnly you, your GP, or your recipient can access it.
Not viewedBy Surely staff as part of processing your request, and never sold to third parties.

Questions?

Get in touch. We typically reply within one business day.

hello@surely.nz
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