Surely is a New Zealand health technology company building the infrastructure for patient-led, consented digital health record retrieval, putting patients and applicants in control of their own health information across the wider health ecosystem.
The New Zealand health system holds a large volume of valuable clinical information. When a patient needs access to their own records, whether for an insurance application, a specialist consultation, or personal use, the process of moving information securely from general practice to the intended recipient, with appropriate consent and auditability, should be simple and reliable. In practice, it is often not. Surely addresses this by connecting to existing Practice Management System infrastructure via standards-based FHIR, placing the patient at the centre of every request, and delivering records securely to whoever the patient authorises as the recipient.
Health data is among the most sensitive information handled in any system. Every technical and process decision at Surely is made with that in mind.
Security controls independently audited
Aligned with consent and disclosure obligations
Standards-based FHIR connectivity, no workarounds
All data encrypted in transit and at rest
Every consent and access event is logged
Once a request has been fulfilled, all data is automatically and permanently deleted
Getting a health report used to be the slowest part of our underwriting process. With Surely, we're seeing turnaround times drop from weeks to same-day. The audit trail alone has transformed how we handle compliance review.